ISBA Mutual Lunch and Learn: Civility: Difficult People & Conversations in the Workplace

When: April 16, 2019
Where: ISBA Mutual Offices
What: Civility: Difficult People & Conversations in the Workplace

Difficult people are everywhere, however when we have them in the workspace it can create major issues which influence personal health and wellness. The legal field alone can be a very stressful work setting; adding a hostile person in the work environment can make it feel impossible to cope. This program supported attorneys in understanding the psychological, physical, and emotional impact of dealing with difficult people at work while simultaneously providing helpful skill sets to manage individual experiences. This presentation provided concrete and practical actions which help lawyers be more empowered and in control.

Every lawyer who attended the entire course will receive 1.00 hour of approved MCLE Credit which includes 1.00 hour of Mental Health and Addiction credit (currently pending approval).

This is part of a series of Lunch and Learns hosted by ISBA Mutual.


  • Dr. Diana Uchiyama, JD. Psy.D., Assistant Deputy Director, Illinois Lawyers’ Assistance Program